Fifty-four per cent of heavy-duty repair shops suffered a decline in repair revenues in 2020, according to a new report from the Technology & Maintenance Council (TMC) and Fullbay.
The U.S. report found average annual gross revenue per shop was between US$500,000 and $2 million, with 54% of respondents reporting a decrease in revenue due to the Covid-19 pandemic.
Repair shops cited their main challenges as: hiring technicians; repair inefficiencies; and properly managing inventory.
The obstacles faced by heavy-duty repair shops aren’t new, but it is obvious that the pandemic presented a whole new set of hurdles for our industry!